краткое описание на англ. яз.
International Hostess
BASIC PURPOSE
Responsible for the supervision and control of all guests in many of the
entertainment-related activities, with specific attention to the foreign-speaking
guests.
Must have the ability to meet the communication needs of the foreign guests in all
areas onboard even in areas where other departments are concerned.
POSITION RESPONSIBILITIES
• The International Hostess/Host must have the ability to effectively read, speak,
write, and translate on both written and spoken word of four (minimum) languages,
including English.
• Each International Hostess/Host is responsible for taking care of the communication
needs of all non-English speaking passengers.
• It is the responsibility of the International Hostess/Host to insure the accuracy of all
translated published material submitted to the passengers.
• The International Hostess/Host is responsible for serving as an effective leader in any
of the assigned Cruise Staff activities, insuring that each event takes place safely and
promptly as scheduled.
• It is the responsibility of the International Hostess/Host to aid in the training process
of all new International Hostess/Hosts.
• Each International Hostess/Host must have the ability to work as a team member in
cooperation with other Cruise Staff members, as well as with all other shipside
departments.
• It is the responsibility of the International Hostess/Host to be accessible to and
approachable with the passengers. She/he must be capable of being a patient
listener while making the passengers feel at home
• Must be familiar with the Safety and Environmental Protection Policy and the SEMS,
and carry out the policies and procedures appropriate for his/her position.